DELIVERY & RETURNSFree Worldwide ShippingWe offer free delivery to any country in the world:
You may prefer to have your glasses delivered to a work address rather than a home address as the glasses will require a signature as proof that they have been received.
Our Returns Policy
Money Back or Exchange Guarantee
We're very confident that you'll be happy with the glasses we send to you. We thoroughly check both the frames and the lenses for any problems before we post to you. However, if you do decide to return your glasses to us, please note the following:
- The glasses must be returned in their original condition, including the case and cloth (in secure packaging to ensure the glasses won't be damaged during delivery). We recommend you use a secure delivery service as we cannot be responsible if the glasses don't arrive to us. Please post to our address found on our 'Contact Us' page.
- We will only refund the cost of the frame. We won't be able to refund any additional cost of lenses that you purchased from us. For our lenses that we offer for free, we will deduct £12 from your refund (for 'Frame Only' glasses, there will be no deduction).
- We'll refund your return postage costs if the reason you're returning the glasses is due to a fault by internetspecs.co.uk.